How Can I Communicate Effectively
- Cheryl Welch, BSN, RN, M.S., LPC
- Series: Dear Rosa
Have you ever wondered why you at times feel like you are not being heard or understood? Do you ever find yourself getting angry in conversations or feeling attacked? Take a moment to think about how a topic is approached. Are there swear words used to get one’s thoughts and opinions across to the other person? Do you start with accusations and saying “you”?
I would encourage you to USE YOUR WORDS and OWN what you are saying! Approach a difficult topic owning your thoughts, emotions, beliefs, wants, needs, etc. Begin the discussion with “I” statements. I would encourage you to eliminate the swear words as they really don’t provide insight into the discussion, except that you are angry or have a limited vocabulary. Never MINDREAD! Always allow the other person opportunity to share their perspective on the topic and own what they feel, think, need want, etc. Gaining understanding and agreeing to disagree (when appropriate) is more effective in relationship building than always having to be right.